TSG: Pen skipping vertical or horizontal bands
Overview
This will manifest as vertical or horizontal bands that the pen seems to ignore. These bands will extend across the full active area of the tablet.
Examples
Missing horizontal bands will look like this:
Missing vertical bands will look like this:
Causes
Usually this seems to be a hardware issue with the digitizer in the tablet.
It might also be caused by electromagnetic interference.
Things to try
Again, this is usually a hardware issue that cannot be fixed. But it is worth trying some of these steps just in case they might help.
Restart the computer.
Reinstall the driver.
Test the tablet with another computer.
Check if it happens in multiple applications.
Check if it happens in the pressure test region of the tablet driver.
If the problem persists, contact support: Contacting support.
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