# TSG: Pen skipping vertical or horizontal bands

## Overview

This will manifest as vertical or horizontal bands that the pen seems to ignore. These bands will extend across the full active area of the tablet.

## Examples

Then missing horizontal bands will look like this:

![](https://1457921496-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNde0PQIvNcFZNVxuTO0G%2Fuploads%2FBK0EwdkxvGbcBmRsL8qY%2F7P%20Pen%20skipping%20bands%20-%20horizontal.png?alt=media\&token=1d30de80-a079-4a6f-8c64-4b77ca6212c1)

And missing vertical bands will look like this:

![](https://1457921496-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNde0PQIvNcFZNVxuTO0G%2Fuploads%2F2KxcVAB4xqWIWACYEjMk%2F7P%20Pen%20skipping%20bands%20-%20vertical.png?alt=media\&token=a1fda612-85e5-4adb-9c3a-715b0f371e35)

## Causes

* Usually it seems to be a hardware issue with the digitizer in the tablet.
* It **might** also be caused by electromagnetic interference

## Things to try

Again, this is usually a hardware issue that cannot be fixed. But it is worth trying some of these steps just in case they might help.

* Restart computer
* Reinstall driver
* Test tablet with another computer
* Check if it happens with multiple applications
* Check if it happens in the pressure test region of the tablet driver
* If the problem persists, contact support: [Contacting support](https://docs.sevenpens.com/drawtab/basics/support).

## Reddit threads

* <https://www.reddit.com/r/wacom/comments/13ls32y/can_someone_tell_me_whats_going_on_here/>
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