# TSG: pointer stuck in corner of screen

## Overview

Normally the pointer should follow the movement of the pen. However sometimes it gets stuck in the corner of the screen. Usually I have seen this in the upper-left-hand corner but it could happen elsewhere.

It's unclear what causes this problem.

## Basic things to try

Sometimes this clears up the problem.

* Restarting the computer
* Testing with another computer.
* Reinstalling the driver
* Installing the latest version of the driver.

## Other things to try

* Temporarily change the active area to only a portion of its default size. Then change it back to use a larger area on the tablet.
  * 7P: This worked for me once
* Change the resolution of your screen to a smaller resolution then back to the original resolution.
* If you are using more than one monitor, switch between extend and duplicate modes for the desktop.
* If you are using Microsoft Windows, then [DIAG: Testing with Windows PNP drawing tablet drivers](/drawtab/troubleshoot/diag-windows-pnp-tablet-drivers.md) to see if the problem happens in that case.
* If you have a pen display, it likely has a calibration feature. Start and complete the calibration process to see if that addresses the issue.

## If nothing works

Then do not hesitate to contact support.

## Manufacturer guidance

Check this post from Huion: <https://support.huion.com/en/support/discussions/topics/44001017276>

## Reddit threads

* <https://www.reddit.com/r/wacom/comments/l6dh65/wacom_bamboo_pen_ctl470_cursor_stuck_in_the_corner/>
* <https://www.reddit.com/r/huion/comments/13lnwc0/the_cursor_is_not_on_the_tablet/>


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