> For the complete documentation index, see [llms.txt](https://docs.sevenpens.com/drawtab/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sevenpens.com/drawtab/troubleshoot/diag-windows-pnp-tablet-drivers.md).

# DIAG: Testing with Windows PNP drawing tablet drivers

## Overview

Windows has built-in tablet drivers through its Plug-and-Play framework.

More here:

* [Windows PNP support](/drawtab/guides/platforms/windows/windows-pnp-support.md)
* [Windows PNP driver compatibility testing](/drawtab/guides/platforms/windows/windows-pnp-compat-testing.md)

## Using Windows PNP tablet drivers to investigate problems

The Windows PNP tablet driver is extremely basic. However, you can use it to diagnose problems with a drawing tablet.

* If a problem occurs with both the manufacturer tablet driver and the Windows PNP tablet driver, then the problem is likely not related to drivers.
* If a problem only occurs with the manufacturer driver, then you know the problem is driver-related.

## **Instructions**

* First uninstall your manufacturer's tablet driver
* Restart your computer.
* Then try to reproduce the problem.

## Notes

* You do NOT need to disconnect your tablet.
* Some tablets do not work with Windows PNP drivers. This is usually a deliberate choice of the tablet manufacturer. So if the tablet isn't working with the PNP drivers, don't worry.

## The pointer

When Windows PNP drivers are being used and you are moving your pen, you'll see the pointer look like this:

<img src="/files/nEWMRUYyxHIMwt0zswtM" alt="" data-size="original">

If you see it look like the normal mouse pointer when you use the pen, that usually means the manufacturer driver is being used.