# Dead pixels ## Frequency of occurrence A dead pixel does occur on some small percentage of monitors and pen displays. I have not seen it be super common on pen displays from any manufacturer. And none of my pen displays from Wacom, Huion, or XP-Pen have any dead pixels. ## Fixing It MIGHT be possible to fix a dead pixel See this video: ## Returning your tablet or getting a refund Usually a single dead or pixel will not be enough to qualify for a return or refund. If you have a lot of them or a cluster of them, then you have a case for a refund. In either case there is no harm checking to see if you can return the product. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.sevenpens.com/drawtab/guides/pen-displays/dead-pixels.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.