> For the complete documentation index, see [llms.txt](https://docs.sevenpens.com/drawtab/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sevenpens.com/drawtab/catalog/drawtabs/wacom/wacom-cintiq-pro/wacom-dtx2420-notes.md).

# Cintiq Pro 24 (DTx-2420) notes

## Summary

I do not have this tablet, but people still ask about it. So, I created this page to collect answers to common questions about the tablet.

## Is this tablet worth getting?

This is one of the most beloved Wacom pen displays. The fundamental handling of pressure, tilt, and responsiveness is just as good on this pen display as it is on Wacom pen display models from 2025.

The challenge with this model is that, based on previous data, it will reach the end of its support lifetime sometime between 2028 and 2030. After that point, newer Wacom drivers will not work with it, and Wacom support will not help you with the tablet. Then you have to use it as described in [Using older drawing tablets](/drawtab/guides/general/older-drawtabs.md).

The only issue that some people have complained about with this tablet is fan noise. For some people it is silent, but for some people the fan noise is audible or even loud.

## Basics

There are two models of the Cintiq Pro 24 (DTx-2420):

* Cintiq Pro 24 (DTK-2420) - which DOES NOT support touch
* Cintiq Pro 24 touch (DTH-2420) - which DOES support touch

Release date: 2017

User manual: <https://101.wacom.com/UserHelp/en/TOC/DTK-2420.html>

## Specs

### Digitizer

* Digitizer tech: EMR
* Active Area: 20.55 x 11.57"
* Active Area Diagonal: 23.6"
* Aspect ratio: 16x9
* Number of pressure levels: 8192
* Tilt: 40°
* Resolution: 40°

### Display

* Display panel tech: IPS
* Native resolution: 3840 x 2160
* Brightness: 350 cd/m²
* Viewing angles: 176°/176°
* Contrast ratio: 1000:1
* Color gamut: 99% Adobe RGB
* Bits per channel: 10
* Response time: 14 ms

### Included pen

* Pro Pen 2 (KP-504E)

### Compatible pens

* Pro Pen 2 (KP-504E)
* others (TBD)

## Ports

* 6x USB-A 3.0 / 3.1/3.2 Gen 1
* 1x USB-C 3.1/3.2 Gen 2
* 1x HDMI
* 1x DisplayPort

## Links

* [Brad Colbow review of Cintiq Pro 24](https://www.youtube.com/watch?v=BjzYm_o9qXw) - 2018-11-05
* [MobileTechReview review of Cintiq Pro 24](https://www.youtube.com/watch?v=YVCFkutFwvE) - 2018-10-09
* [Brian Allen review of the Cintiq Pro 24](https://www.youtube.com/watch?v=ERza2YeJTLw) - 2018-05-01
* r/Wacom - [Just got my Cintiq 24 Pro! An in-depth review/first impression/recommendations.](https://www.reddit.com/r/wacom/comments/s2cum8/just_got_my_cintiq_24_pro_an_indepth_reviewfirst/) 2022-01-12
* [Crowne Prince - Cintiq Pro 24 How to Remove Fans, Fix Noise](https://www.youtube.com/watch?v=89qTdTnTWMw) - 2024-10-24

## Documentation

* Product page: <https://www.wacom.com/en-us/products/pen-displays/wacom-cintiq-pro-24>
* User manual: <https://101.wacom.com/UserHelp/en/TOC/DTK-2420.html>

## Size

This tablet was from an era when Wacom pen displays had very wide bezels. Even though the display is 24" the bezels are so large that the entire device is much larger than you would expect.

Size: 677 x 394mm (26.6 x 15.5 in)

## Display

* Native resolution: 3840x2160 (4K)
* Display panel tech: IPS