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Cintiq Pro 24 (DTx-2420) notes

Summary

I do not have this tablet, but people still ask about it. So, I created this page to collect answers to common questions about the tablet.

Is this tablet worth getting?

This is one of the most beloved Wacom pen displays. The fundamental handling of pressure, tilt, and responsiveness is just as good on this pen display as it is on Wacom pen display models from 2025.

The challenge with this model is that, based on previous data, it will reach the end of its support lifetime sometime between 2028 and 2030. After that point, newer Wacom drivers will not work with it, and Wacom support will not help you with the tablet. Then you have to use it as described in Using older drawing tablets.

The only issue that some people have complained about with this tablet is fan noise. For some people it is silent, but for some people the fan noise is audible or even loud.

Basics

There are two models of the Cintiq Pro 24 (DTx-2420):

  • Cintiq Pro 24 (DTK-2420) - which DOES NOT support touch

  • Cintiq Pro 24 touch (DTH-2420) - which DOES support touch

These links come from the DrawTabData Explorer. To add or fix a link, change it in DrawTabData.

Source
Link
Date

Wacom

User manual (DTK-2420)

Wacom

User manual (DTH-2420)

Brad Colbow

2018-11-05

MobileTechReview

2018-10-09

Brian Allen

2018-05-01

Specs

These specs come from the DrawTabData Explorer. Click a model ID to see its full record there.

Name

Cintiq Pro 24

Cintiq Pro 24 Touch

Released

2018-02-27

2018-02-27

Status

Discontinued

Discontinued

Resolution

3840 × 2160

3840 × 2160

Aspect ratio

16:9

16:9

Pixel density

187 PPI

187 PPI

Panel

IPS

IPS

Lamination

—

—

Anti-glare

Etched glass

Etched glass

Coatings

—

—

Color gamut

Adobe RGB 99% coverage

Adobe RGB 99% coverage

Color depth

10-bit

10-bit

Brightness

235 cd/m²

235 cd/m²

Peak brightness

—

—

Viewing angle

176° horizontal 176° vertical

176° horizontal 176° vertical

Refresh rate

60 Hz

60 Hz

Response time

14 ms

14 ms

Active area

522 × 294 mm (20.6 × 11.6 in)

522 × 294 mm (20.6 × 11.6 in)

Diagonal

599.1 mm (23.6 in)

599.1 mm (23.6 in)

Aspect ratio

16:9

16:9

Pen technology

Passive EMR

Passive EMR

Pressure levels

8192

8192

Tilt

±60°

±60°

Accuracy (center)

—

—

Accuracy (corner)

—

—

Report rate

—

—

Density

200 LPmm (5080 LPI)

200 LPmm (5080 LPI)

Max hover

—

—

Buttons

—

—

Dials

—

—

Touch rings

—

—

Touch strips

—

—

Touch

No

Yes

Size

677 × 394 × 47 mm (26.7 × 15.5 × 1.9 in)

677 × 394 × 47 mm (26.7 × 15.5 × 1.9 in)

Weight

7200 g

7200 g

VESA mount

—

—

Legs

Yes

Yes

Included stand

—

—

Ports

USB-C (DisplayPort Alt Mode) DisplayPort HDMI (HDMI 2.0) USB-A USB-A USB-A USB-A USB-A USB-A 3.5 mm audio DC power

USB-C (DisplayPort Alt Mode) DisplayPort HDMI (HDMI 2.0) USB-A USB-A USB-A USB-A USB-A USB-A 3.5 mm audio DC power

Attached cable

—

—

Bluetooth

—

—

Power input

—

—

Consumption

—

—

Standby

—

—

Power adapter

180 W

180 W

Power output

—

—

Contents

—

—

Notes on specs

Display

  • Contrast ratio: 1000:1

Pens

  • Compatible pens other than the Pro Pen 2 (KP-504E): TBD

Documentation

Size

This tablet was from an era when Wacom pen displays had very wide bezels. Even though the display is 24" the bezels are so large that the entire device is much larger than you would expect.

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