> For the complete documentation index, see [llms.txt](https://docs.sevenpens.com/drawtab/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sevenpens.com/drawtab/catalog/drawtabs/huion/dial-problems-gs1333-gs1563.md). # Dial problems with the Huion GS1333 and GS1563 ## Background Huion released two pen displays with dials in 2025: * Huion Kamvas 13 GEN3 - see [Huion Kamvas 13 GEN3 (GS1333) notes](/drawtab/catalog/drawtabs/huion/huion-gs1333-notes.md) * Huion Kamvas 16 GEN3 - see [Huion Kamvas 16 GEN3 (GS1563) notes](/drawtab/catalog/drawtabs/huion/huion-gs1563-notes.md) Soon after the release of these tablets, some users reported problems with the dials. The specific problem can vary, but they all relate to how the dials handle or report input. ## Specific problems Examples of the problems are given below. Note that not everyone will encounter every listed problem: * Dials may not respond to any input * Dials may be jittery or erratic - jumping rapidly between two values * Dials may skip input * Dials may register a "double input" when only a single input was provided by the user * Dials may be hypersensitive to movement, where a single input causes them to create a sudden series of inputs * A dial may think the rotation is happening in the opposite direction * Dials may give "ghost inputs" where the user did not touch or turn the dial, but the dial still provided input ## How common are the problems Based on other feedback, I do NOT think this is an issue that ALL GS1333 and GS1563 models have. But I do believe this issue is real and is showing up more often than one would normally expect. My experience: I have owned both of these tablets and have NOT encountered any problems with the dials. ## Time until a problem appears Most people who encounter the problem seem to have it appear within weeks to months after getting the tablet. However, some users found that the dials had problems out of the box. These users typically use the dials occasionally or moderately. So the issue does NOT appear to be due to heavy use. ## Cause This is not a software, driver, or operating system problem. It seems to be due to a hardware issue with the dials. ## User reports on the dial problem * [2026-06-02 r/huion - Huion Kamvas 16 Gen 3 dials broken after about of 6 months of light to moderate use](https://www.reddit.com/r/huion/comments/1tuub99/huion_kamvas_16_gen_3_dials_broken_after_about_of/) * [2026-03-20 r/huion - Huion kamvas 16 gen 3 dials acting janky](https://www.reddit.com/r/huion/comments/1ryrv37/huion_kamvas_16_gen_3_dials_acting_janky/) * [2026-01-28 r/huion - Huion Kanvas 13 (Gen 3) dials not working properly](https://www.reddit.com/r/huion/comments/1qp7v9k/huion_kanvas_13_gen_3_dials_not_working_properly/) * [2026-01-10 r/huion - How common are the issues with Kamvas 13 (gen 3)?](https://www.reddit.com/r/huion/comments/1q8zn0h/how_common_are_the_issues_with_kamvas_13_gen_3/) * [2025-10-20 r/huion - Worn out Dial](https://www.reddit.com/r/huion/comments/1objmgr/worn_out_dial/) * [2025-09-05 r/huion - is my kamvas 16 gen 3 faulty?](https://www.reddit.com/r/huion/comments/1n9kasz/is_my_kamvas_16_gen_3_faulty/) * [2025-08-10 r/huion - Experiences with Kamvas Gen 3](https://www.reddit.com/r/huion/comments/1mmdwka/experiences_with_kamvas_gen_3/) * [2024-12-02 r/huion - Huion Kamvas 13 gen 3 dial issue?](https://www.reddit.com/r/huion/comments/1h50r9h/huion_kamvas_13_gen_3_dial_issue/) ## What to do General * Contact Huion customer support * See the potential fix Mitigations * In the Huion driver, disable the dials. While this does not fix the problem, it may stop the dials from interfering with your work ## Potential fix A Reddit user disassembled his tablet and was able to fix the dials. See this Reddit post: [2025-11-30 r/huion - I have fixed the dials on Kamvas13 gen3](https://www.reddit.com/r/huion/comments/1pat8yx/i_have_fixed_the_dials_on_kamvas13_gen3/?rdt=59427) NOTES: * We do not know if ALL of the different problems with the dials will be addressed by this fix. * This does require disassembling the tablet - which will void your warranty --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.sevenpens.com/drawtab/catalog/drawtabs/huion/dial-problems-gs1333-gs1563.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.